If the products were ordered directly from us, then we will be able to assist once we have the order details. If you do not have the Sales Order Number, it is best to contact the person who gave you the gift, so we can confirm the Sales order. You are welcome to visit one of our retail stores or if the item was ordered online, refer to our Returns & Exchanges page for further instructions.
I received a Yellow Earth product as a gift but they’re the wrong size. Can I exchange direct with Yellow Earth? Print
Modified on: Fri, 23 Jul, 2021 at 11:49 AM
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