Yellow Earth Australia
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Frequently Asked Questions
General Enquiries
4
Who are we?
What material does Yellow Earth use in the boots?
Where are Yellow Earth products manufactured?
Comfort & Fit
Returns/Exchanges
4
How do I return or exchange a purchased item?
Can I return or exchange an item bought online to a Yellow Earth retail store?
I received a Yellow Earth product as a gift but they’re the wrong size. Can I exchange direct with Yellow Earth?
I received my item but I think they are faulty, what should I do?
Shipping & Delivery
5
What is your shipping policy?
Do you offer a Click and Collect service?
How long will my order take to arrive?
Do you ship internationally?
How do I track my order?
Ordering
4
What happens if I order something and it’s out of stock?
How do I know if my order was placed successfully?
How can I change my order once it has been placed?
I’m interested in wholesaling Yellow Earth products, who should I contact?
Help Desk Software
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