Find out about our returns and exchanges process
To learn more about our Returns Policy and to get the returns process started, please click here.
Fri, 3 Jul, 2020 at 4:29 PM
Unfortunately, we don’t accept returns of a product bought online in-store. We do however accept exchanges of products purchased online at one of our retail...
Fri, 3 Jul, 2020 at 4:27 PM
I received a Yellow Earth product as a gift but they’re the wrong size. Can I exchange direct with Yellow Earth?
If the products were ordered directly from us, then we will be able to assist once we have the order details. If you do not have the Sales Order Number, it ...
Fri, 23 Jul, 2021 at 11:49 AM
We’re committed to offering a premium quality range of products. If you believe the item you received is faulty, please contact our customer service team im...
Sat, 16 May, 2020 at 4:01 PM