Once an order has been placed, we usually cannot modify it in time before it is processed ready for dispatch. Therefore, it's important to double-check and make sure your order is correct before finalising it.

If you still need to make any changes to your order after it has been placed, please contact us immediately, and we will endeavour to help you (but it is not guaranteed that your order will be modified in time). 

Please note if the order has been dispatched, we are unable to make any changes to your order.

COVID-19 Update: Due to new government regulations, our customer service team has been reduced. You can try and contact us immediately for order changes, but in most cases, we can no longer make modifications to your order once it has been finalised. We apologise for this inconvenience.